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7 open conversations, 2 overdue. Sorted by due time. Mon 7 Dec, 10:15 HST.
2 overdue. Jason Park was due with Kainoa at 8:15 today. Noelani Brooks was due with Mika on Sat 5 Dec at 9:15. Both have had an assistant reply, but no person yet.
Open76 with Kainoa, 1 with Mika
Overdue2Past due with no person reply
First reply, last 7 days6 sMedian, by the assistant, any hour
Person picks up, last 7 days11 minMedian in staffed hours. Slowest 10%: 42 min
Search name or area
| Who | Channel | About | Facts confirmed | First reply | Owner | Due |
|---|---|---|---|---|---|---|
| Jason Park Kaneohe, Sun 6 Dec 21:14 |
Website chat | Battery for a 7.2 kW system from another installer | 5 of 6 Budget unknown | 5 s | Kainoa | Overdue Was due Mon 7 Dec 8:15 |
| Noelani Brooks Kihei, Maui, Fri 4 Dec 16:50 |
Yelp | Inverter shows a fault light. Repair, handed off by rule | 3 of 6 Repair, not a sale | 8 s | Mika | Overdue Was due Sat 5 Dec 9:15 |
| Leilani Wong Kailua, Mon 7 Dec 10:05 |
Website chat | Townhouse, roof needs HOA approval. Handed off by rule | 4 of 6 Shared roof yes | 4 s | Kainoa | Due 10:20 |
| Chris Alvarez Ewa Beach, Mon 7 Dec 10:11 |
Text | Asked whether tax credits still apply. Handed off by rule | 2 of 6 Owns the home unknown | 6 s | Kainoa | Due 10:26 |
| Maria Santos Waipahu, Mon 7 Dec 06:40 |
Meta lead ad, then text | Estimate sent: 10 panels, 4.30 kW. Asked for a Saturday visit | 5 of 6 Budget unknown | 6 s | Kainoa | Waiting for Maria Kainoa replied 8:22 |
| Sam Kahananui Kahului, Maui, Mon 7 Dec 09:31 |
Meta lead ad | Estimate sent. Asked for a call this afternoon | 4 of 6 Backup unknown | 7 s | Kainoa | Call at 16:30 Kainoa replied 9:40 |
| Beth Carter Hawaii Kai, Sat 5 Dec 11:20 |
Yelp | Solar and battery for a new roof. Visit times offered | 6 of 6 | 5 s | Kainoa | Waiting for Beth Kainoa replied Sat 11:31 |
7 open. Closed conversations are under Speed and results.PreviousNext
Facts, not scores
Each conversation tracks six facts as yes, no or unknown. A person confirms them; nothing is ranked or hidden by a score.
On Oahu or MauiOwns the homeExisting systemWants backupShared roofBudget
How due times work
A person replies within 15 minutes in staffed hours. Messages that come in after 16:45 or outside hours are due 15 minutes after the next opening.
- Mon to Fri
- 8:00 to 17:00 HST
- Sat
- 9:00 to 13:00 HST
Not in this inbox
Existing IEH customers are sent to the service line, (808) 555-0110, and no lead is made. Last 7 days: 6. Enquiries from outside Oahu and Maui: 3.
See the hand-off rules